Only Available for Adults (18+). 7 Days Return Available. 15% Off Coupon: NEW15

Contact Us

BestRealDoll is based on the principle of quality and service first, we provide the best quality adult dolls while offering the best customer support service. Please feel free to contact us if you need any help. We would love to hear from you.

Working Hours: Monday to Friday, 9am - 6pm (HK time GMT+8)

Customer Service Email: Service@bestrealdoll.com

If no one answers the call or during non-phone service hours, please email service@bestrealdoll.com, and we'll get back to you as soon as we get to work.

Still have a complaint? Please write to Andy@bestrealdoll.com

Warehouse Address:
MOREPLUS-HC26, 13140 Alondra Blvd
Cerritos, CA 90703
United States

Skype:
live:.cid.4fbd8c63301b02f5
panda@bestrealdoll.com

Note: We may not be able to respond to every message in time at the Non-Working hours, but we will respond and answer you at the next working hours ASAP. We appreciate your understanding!

FAQ

HOW DO I BUY A REALISTIC SEX DOLL?

Browse our website and search the keywords of the doll directly you want to order.
Search the doll according to our categories. Our dolls are classified according to different types, brands, materials, heights, prices and breast sizes.
Contact us for any questions, our excellent customer service team is always ready to answer yourquestions.

HOW LONG WILL IT TAKE TO GET MY DOLL?

Shipping: Shipment will be scheduled within 24 hours after payment.
Tracking: The tracking number will be uploaded within 1-3 business days after payment.
For In-Stock orders: 2-5 business days delivery from California, US for 98% of orders. Next-day delivery is available.
Shipping from factory: 25-40 days delivery from our factory after buyer's confirmation.

CAN I PICK UP MY DOLL AT YOUR WAREHOUSE?

Yes, we support Pick-Up service if you don't want the package been delivered to your house, we also support that buyers pick up the package at FedEx (UPS) locations. you can leave us a note when you make order. However, to product both buyer and seller, you may need to accept the following Pick-Up terms.

HOW CAN I BUY SUITABLE CLOTHES FOR MY DOLL?

Normally, you can find all the measurement information of the doll in the description page, you can buy suitable clothes for your adult love doll according to those information.
You can ask the service of the clothes store with the measurements of the doll. They will give you great suggestions of the clothes size.

WHAT COMES WITH THE DOLL

1. Sex Doll * 1
2. Sexual Lingerie * 1
3. Heating Bar * 1
4. Vaginal Cleaner*1
5. Gloves * 1
6. Comb * 1
7. Instruction manual * 1

HOW LONG SHOULD I HEAT MY DOLL?

1. TPE head heating: Recommended heating time is within 40 minutes.
2. Silicone head oral heating: Recommended heating time is around 15 minutes.
3. Body heating: Recommended heating time is within 40 minutes.
4. Heating rod: Recommended heating time is within 10-15 minutes (In Summer), 15-20 minutes (in Winter).

HOW DO I CLEAN MY REALISTIC LOVE DOLL?

1. Wipe the doll with water and neutral antibacterial soap, do not use chemicals or other cleaning agents for other purposes.

2. Apply baby powder or talcum powder to the doll after it is completely dry. This will also prevent the skin from cracking eventually.

For more details on cleaning, click here.

IS IT 100% DISCREET PACKAGING?

YES! The doll will be packed in a tight, sturdy, moisture-proof cardboard box with 100% privacy packaging and there will be no information indicating that it is a doll.

Free & Discreet Delivery

7 Days return available. BestRealDoll offers free & discreet shipping worldwide. Express shipment by UPS/FedEx. Next-Day Delivery Available. Check our shipping policies.

Consumer Protection

We believe in complete customer satisfaction. Our products are high-quality with CE and FDA certificates, premium sex dolls that come with one-year free repair service/tools.

Top-notch support

We offer the best customer support. If you have a question or need any help, please contact: service@bestrealdoll.com or click the Contact Us link. We'll get back to you as soon as we get to work.

Secure payments

All payments are 100% secured by an SSL server. We do not store your payment information on our server. We accept PayPal, Credit Cards, After Pay, Klarna (Buy Now Pay Later), Apple Pay, Google Pay.

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