1、 Western Union / Bank Transfer

 If you would like to pay by Western Union / Bank Transfer, Please contact our customer service: service@bestrealdoll.com or leave us a message

2、Credit Card

You can pay by Credit Card through PayPal "Pay with Debit or Credit Card" option directly without having a PayPal account.


3、PayPal(Credit Card & Debit Card

PayPal is the most convenient payment method in the world! Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfers. No Paypal Account is Required when you pay through PayPal.


Question : Why does my payment fail?

Internet Explorer is not supported.

  • Please note that our system currently does not work well with Internet Explorer browser. The Firefox or Google Chrome will be the best choice over IE. If the same issue happens again, please kindly refer to the following details.

PayPal blocks the purchase.

  • Your Credit/Debit Cards issues like invalid/expired card, the amount exceeds or the card is disabled, etc.

  • Your Credit/Debit Card issues with International Transactions (Ensure your cards are allowed to purchase from overseas merchants)

  • If you receive a receipt error from Paypal order then likely there is an issue with your Paypal funding source. Please check with Paypal.com support for more information.

Credit/debit cards or billing address info. does not match that on file with the bank.

  • The credit card issuer may decline the charge if billing address you provided is different from their information on file. Like incorrect account/billing details (card No.,EXP date, billing zip code, CVV/CVC). Purchase not authorized by the card owner, the cardholders’ spending habits, or expired card. The payment processor may reject the payment due to the anti-fraud billing address or card verification checks. In these cases, the payments are just in a pending state and not be received by BestRealDoll. The funds will be rejected or automatically returned to your account within a few days.

Your card is not supported.

  • Depending on the country in which you are located you might have to call your bank to check the limitations of your credit card account to authorize your credit card for online, cross-border or overseas transactions.
  • Please double check the credit card information you have entered and make sure your billing address matches this information exactly. If this is the case, you should contact your bank for additional assistance.

If your payment won’t process with your PayPal account or you’re still having problems with your card, try:

  • Purchase again in a browser in Incognito mode, or try another browser.

  •  Changing payment method at checkout, or try another credit card or PayPal account.

  • If none of these issues, please contact us with your order No.(if there is), name/email address/error notification/the screenshot of the error, we will check the details and assist you in continuing the order.

Last but not least, please note that you should be able to receive details of any failed or successful transaction from your bank. If fails, do not hesitate to contact your bank or contact us.