Payment Method

1. Credit Card & Debit Card via PayPal (Without PayPal Account)

You can pay with Credit Card & Debit Card through PayPal "Pay with Debit or Credit Card" option directly if you without PayPal account. 

2. PayPal Payment (With PayPal Account)

Through PayPal, we accept MasterCard, VISA, American Express, Discover & Diners, and bank transfers. No Paypal Account is Required when you pay through PayPal. If you have PayPal account, you can pay directly with the balance in your account.

3. Buy Now Pay Later with PayPal (US, UK, DE, FR & AU Only)

We have partnered with PayPal to provide you with more flexible payment options. You can choose to split your order into 4 payments, so you only need to pay the first payment at the checkout, the remaining 3 payments need to be paid on time according to the installment plan.

Click here to learn more.

4. Buy Now, Pay Later with Klarna

BestRealDoll has partnered with Klarna to bring you new ways to pay at checkout. It’s a safe and simple way to get the sex doll you want, when you want it.

Click here to learn more.

5. Credit Card (ShopPay)

Click the ShopPay option, you can also pay with Credit Card directly. It accepts Visa, MasterCard, JCB, Discover. Shop Pay Installments is also a great option to help you maximize your budget for orders between 50 USD and 20,000 USD.

6. Afterpay

Click the Afterpay option, pay in 4 interest-free installments. Budget your spending. No fees when you pay on time.

7. Credit/Debit Card

Click the Credit/Debit Card option, you can also pay with Credit Card directly. It only accept MasterCard and Visa for now.

8. Western Union / Bank Transfer

If you would like to pay by Western Union / Bank Transfer, Please contact our customer service: service@bestrealdoll.com or leave us a message

Please Note: 

All credit card payment methods other than PayPal do not support gift cards. If you want to pay with a gift card, we kindly recommend using PayPal as a payment method to try. Or choose another card to try. 

Question : Why does my payment fail?

Internet Explorer is not supported.

  • Please note that our system currently does not work well with Internet Explorer browser. The Firefox or Google Chrome will be the best choice over IE. If the same issue happens again, please kindly refer to the following details.

PayPal blocks the purchase.

  • Your Credit/Debit Cards issues like invalid/expired card, the amount exceeds or the card is disabled, etc.

  • Your Credit/Debit Card issues with International Transactions (Ensure your cards are allowed to purchase from overseas merchants)

  • If you receive a receipt error from Paypal order then likely there is an issue with your Paypal funding source. Please check with Paypal.com support for more information.

Credit/debit cards or billing address info. does not match that on file with the bank.

  • The credit card issuer may decline the charge if billing address you provided is different from their information on file. Like incorrect account/billing details (card No.,EXP date, billing zip code, CVV/CVC). Purchase not authorized by the card owner, the cardholders’ spending habits, or expired card. The payment processor may reject the payment due to the anti-fraud billing address or card verification checks. In these cases, the payments are just in a pending state and not be received by BestRealDoll. The funds will be rejected or automatically returned to your account within a few days.

Your card is not supported.

  • Depending on the country in which you are located you might have to call your bank to check the limitations of your credit card account to authorize your credit card for online, cross-border or overseas transactions.
  • Please double check the credit card information you have entered and make sure your billing address matches this information exactly. If this is the case, you should contact your bank for additional assistance.

If your payment won’t process with your PayPal account or you’re still having problems with your card, try:

  • Purchase again in a browser in Incognito mode, or try another browser.

  •  Changing payment method at checkout, or try another credit card or PayPal account.

  • If none of these issues, please contact us with your order No.(if there is), name/email address/error notification/the screenshot of the error, we will check the details and assist you in continuing the order.

What will appear on my bill after I place an order ?

Many customers are concerned about whether the billing statement will reveal their privacy after placing an order, BestRealDoll protects the privacy of customers 100% with the principle of customer first. Below are the details that will be shown on your bill after placing your order for each payment method.

Payment via Credit/Debit card, the bill will only show the name of our website, not the product name;

Payment via PayPal, the bill will show neither the name of the website nor the name of the product;

Payment via Klarna, the bill will only show the name of our company, not the name of the product.

Last but not least, please note that you should be able to receive details of any failed or successful transaction from your bank. If fails, do not hesitate to contact your bank or contact us.

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